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Then, type inetcpl.cpl and hit Enter to continue.Ģ.
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Disable the Proxy SettingsĪnti-virus software usually works to protect your system from malicious attacks, but it may mistakenly block OneDrive from connecting to the cloud, so follow the steps below to adjust.ġ. Reboot your Windows 7/8/8.1/10/11 computer and check for the occurrence of the error. Under Settings, scroll down and find the following options and check their boxes:ĥ. On the Internet Properties window, open the Advanced tab.Ĥ. Type inetcpl.cpl and click OK to open the Internet Properties window.ģ. You can follow the steps below to enable the TLS 1.0 and above in Internet Properties.Ģ. Your OneDrive client may not function properly when these protocols are disabled. The TLS 1.0 and above is a security protocol that helps in establishing encryption channels over the computer network.
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☛If your internet connection is working perfectly and you're able to use the internet with every other app on your PC except OneDrive, then you should turn to fix 4/5/6 directly to clear the OneDrive connection error code 0x8004de40. ☛If there is something wrong with your internet, please try to fix 2 or fix 3 to solve your internet connection problem. If your browser successfully loads the pages, that means there's no problem with your internet connection. Launch your web browser and open a couple of web pages.
You could also try rebooting your router.Ģ. If it is a wireless connection, confirm that your router is up and running smoothly. Ensure that the cable is properly plugged in.
To clear this error, the first thing to do is to confirm your internet connection by the following two methods.ġ. And the major cause of this is a poor or unstable internet connection.
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How to Avoid OneDrive Data Loss PermanentlyĪccording to Microsoft, the error code 0x8004de40 that shows "There was a problem connecting to OneDrive" on OneDrive means the app is having difficulties connecting to the cloud. Here, we will explain 5 different ways to help you get this issue fixed, and introduce you to an effective way to protect your OneDrive data with CBackup in the paragraphs below. If you are facing this Microsoft OneDrive error code 0x8004de40 in Windows 7/8/8.1/10/11, don't be panic. If your OneDrive app displays this error, it is most likely caused by a poor or faulty Internet connection, anti-virus software or proxies are also the main cause of this error, and you should check and change certain settings of the Internet. How to Fix OneDrive Error Code 0x8004de40 in Windows 7/8/8.1/10/11Īctually, the "There was a problem connecting to OneDrive 0x8004de40" error indicates that the OneDrive app is facing some connectivity issues. I have no idea about this error code, can you provide me with some suggestions?" I checked my internet, but all other internet-based services appear normal. “Today, when I attempted to sign in to my OneDrive account on the Desktop, I get a OneDrive error code 0x8004de40, which shows 'There was a problem connecting to OneDrive'. If you are not comfortable with using pre-release software, wait for Microsoft to release a stable 64-bit version soon.OneDrive App Displays Error Code 0x8004de40! After installing the app, right-click the OneDrive icon and select Settings > About.ĭo note that installing a preview version of OneDrive automatically enrolls you into the OneDrive Insider program. Windows will replace the old 32-bit app with the new 64-bit version.
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?To install the 64-bit OneDrive app for Windows, click this link.Īfter downloading the executable file, open it and wait for the system to complete the installation. Also, you can see if an app is 32-bit or 64-bit in Task Manager before upgrading the app. Microsoft published a new page with a brief explanation of how to choose between the 64-bit and 32-bit versions of OneDrive on the official website. Install the 64-bit OneDrive app for Windows. Also, you will notice some uplift if you store lots of files in OneDrive. Upgrading the OneDrive app from 32-bit to 64-bit significantly improves the program's performance with large files. Considering that the 64-bit OneDrive app for Windows is still in the preview stage, Microsoft recommends rolling back to the original version if users encounter any troubles or bugs.
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Microsoft notes that 64-bit Windows users are free to choose either of the two versions. Also, the 32-bit version remains the only choice for those running 32-bit Windows. If you own a Windows PC with an ARM processor, you still need to use the old 32-bit version. Do note that this does not apply to Windows on ARM. You can download and install it on any modern computer with 64-bit Windows. Currently, the 64-bit OneDrive app is available as a public preview version.